How to Get Your Team To Buy Into Your System Changes - CEO Level Conversations

You’ve built the systems. You’ve mapped the processes. You’re finally starting to see how your business could run without you being chained to it. But then comes the hardest part—getting your team to actually use the systems you’ve worked so hard to create.

And here’s the truth: employees don’t like change. Maybe 1% of them thrive on it—and those are your future leaders—but the vast majority resist it with everything they’ve got. Not because they’re lazy or incapable, but because they’re wired differently than you are as a CEO. You think in terms of vision, scalability, and freedom. They think in terms of comfort, habits, and protecting their paycheck. That gap can make rolling out new systems feel like pushing a boulder uphill.

In this episode, I’ll share a story from my days in the car business that perfectly illustrates this difference. My team of appointment setters wasn’t motivated by the big bonuses I offered—they were terrified of losing $50. That fear pushed them to perform at levels they had claimed were “impossible.” It opened my eyes to the way employees think versus the way entrepreneurs think. And once you understand that difference, you can finally lead your team through change instead of fighting against them.

Here’s what you’ll discover in this episode:

• Why your team resists new systems even when they make life easier.
• How to communicate the “why” so they see the personal benefit, not just the company gain.
• Why you must set the expectation that change takes 90–120 days—it’s about building habits, not instant perfection.
• The role of accountability in turning new processes into lasting transformation.

If you’ve ever felt frustrated that your team “just won’t get on board,” this episode will shift your perspective and give you practical tools to lead with clarity, patience, and authority. Because the truth is, you don’t need unicorn employees who think like CEOs—you need systems that normal people can follow, and leadership that inspires them to use those systems.

🎯 Tune in and learn how to stop struggling with resistance and start building a team that buys in, follows through, and frees you to focus on what matters most.

The 7 Day Business Makeover is a free video series designed to help you uncover the hidden gaps in your business and start building systems that actually work for you. In just one week, you’ll learn how to spot inefficiencies, streamline your processes, and create a foundation for growth without adding more to your plate. Each day gives you a simple, actionable step that moves you closer to having a business that runs smoothly—even when you’re not there. Whether you feel overwhelmed, stuck in the day-to-day grind, or simply know your business could be operating more efficiently, this series will give you the clarity and confidence to start making real change.

https://bizinaboxsolutions.com/7-day-business-makeover

In just 15–20 minutes, I can help you uncover the hidden inefficiencies that are costing you both time and money in your business. Most owners don’t realize how much energy is wasted on repetitive tasks, gaps in processes, and systems that don’t actually support growth. During our call, I’ll listen closely to how your business is currently running, pinpoint one or two areas where you may be sabotaging your own scalability, and show you a clear next step to reclaim control. Whether you decide to work with me further or not, you’ll leave with immediate clarity on what’s holding your business back — and the confidence of knowing exactly where to focus to create more freedom and profit.

Book here - https://crm.bizinaboxsolutions.com/widget/bookings/15-minute-consult-ls

Biz in a Box CRM is the ultimate all-in-one solution designed to simplify and scale your business. Imagine managing every aspect of your operations — from smart contact segmentation and automated follow-ups to call and text functionality, calendar booking, funnels, websites, and even social media scheduling — all from one intuitive platform. No more juggling multiple tools or paying for endless subscriptions. With built-in AI employee support, Biz in a Box CRM doesn’t just organize your business, it actively helps you run it. It’s like having a full-time team behind the scenes, so you can focus on growth, impact, and freedom.

Book your demo: https://bizinaboxsolutions.com/

Lindsay Sutherland is a business consultant, speaker, and entrepreneur dedicated to helping business owners build companies that run with freedom, purpose, and profit. With over 20 years of leadership and sales experience in the automotive industry, Lindsay understands the challenges of growing a business that feels more like a burden than a blessing. After leaving corporate life, she co-founded Biz in a Box Solutions, a CRM and automation company that empowers small service-based businesses to streamline their operations and reclaim their time.

Her signature consulting program, The Clockwork Method, guides overwhelmed business owners through the process of systemizing, scaling, and stepping back into the true role of visionary leader. Lindsay’s approach blends practical business systems with faith-led alignment, helping entrepreneurs not only make more money but also create a business that supports their life — not the other way around.

As the host of The Freedom Entrepreneur Podcast, Lindsay shares strategies, stories, and mindset shifts that challenge conventional thinking and inspire business owners to grow without burning out. She also co-owned Off Grid Unlimited Installations, an electrical and renewable energy company in Idaho, where she lives with her husband and four children on their family farm.

Passionate about redefining success beyond hustle culture, Lindsay helps leaders build businesses rooted in clarity, sustainability, and freedom. Whether she’s speaking on stage, consulting with executives, or mentoring faith-led entrepreneurs, her mission is the same: to help people transform their business into a vehicle for purpose, profit, and lasting impact.

Connect with me on Facebook

Connect with me on Instagram