Episode 195
Why Your Employees Don't Respect You And How To Reverse It - 5 Respect-Killing Mistakes Business Owners Make
Tired of employees who don't respect your authority? You're not alone. Most small business owners expect respect simply because they're the boss, but respect has to be earned and managed—just like customer satisfaction.
In this episode, business systems strategist Lindsay Sutherland reveals the five critical mistakes that kill respect culture in small businesses and what to do instead.
The 5 Respect-Killing Mistakes:
1. The Interview Trap - Making hiring decisions in the first 5 minutes based on likability instead of competence. Learn how casual, unstructured interviews set the wrong tone from day one.
2. Onboarding Sloppiness - Telling new employees "don't worry about that policy" or "rules don't apply to you." This immediately signals that standards are negotiable and chaos is coming.
3. No Accountability - Assuming employees are as self-driven as you are. Without structured reviews and clear expectations, resentment builds on both sides.
4. Poor Communication - Casual conversations aren't enough. Learn why formal communication creates trust and how employee feedback can actually increase your authority.
5. Lack of Appreciation - The silent killer that makes good employees leave. Discover why random, purposeful appreciation works better than predictable rewards.
You'll Learn:
- Why 33% of hiring managers make decisions in 5 minutes (and why that's dangerous)
- The psychology behind why friendly interviews backfire
- How employee handbooks prevent lawsuits and build respect
- Why letting employees evaluate you increases loyalty
- The difference between appreciation that builds culture vs. creates entitlement
The Bottom Line: Respect doesn't come from your title—it comes from processes. From interviewing to onboarding to daily management, every interaction either builds or destroys the respect culture you need.
Perfect for: Small business owners struggling with employee management, entrepreneurs avoiding hiring due to people stress, and leaders who want to build loyalty without being pushovers.
If managing employees is draining your energy, the problem isn't the people—it's the lack of systems.
In just 15–20 minutes, I can help you uncover the hidden inefficiencies that are costing you both time and money in your business. Most owners don’t realize how much energy is wasted on repetitive tasks, gaps in processes, and systems that don’t actually support growth. During our call, I’ll listen closely to how your business is currently running, pinpoint one or two areas where you may be sabotaging your own scalability, and show you a clear next step to reclaim control. Whether you decide to work with me further or not, you’ll leave with immediate clarity on what’s holding your business back — and the confidence of knowing exactly where to focus to create more freedom and profit.
Book here - https://crm.bizinaboxsolutions.com/widget/bookings/15-minute-consult-ls
Biz in a Box CRM is the ultimate all-in-one solution designed to simplify and scale your business. Imagine managing every aspect of your operations — from smart contact segmentation and automated follow-ups to call and text functionality, calendar booking, funnels, websites, and even social media scheduling — all from one intuitive platform. No more juggling multiple tools or paying for endless subscriptions. With built-in AI employee support, Biz in a Box CRM doesn’t just organize your business, it actively helps you run it. It’s like having a full-time team behind the scenes, so you can focus on growth, impact, and freedom.
Book your demo: https://bizinaboxsolutions.com/
Lindsay Sutherland is a business consultant, speaker, and entrepreneur dedicated to helping business owners build companies that run with freedom, purpose, and profit. With over 20 years of leadership and sales experience in the automotive industry, Lindsay understands the challenges of growing a business that feels more like a burden than a blessing. After leaving corporate life, she co-founded Biz in a Box Solutions, a CRM and automation company that empowers small service-based businesses to streamline their operations and reclaim their time.
Her signature consulting program, The Clockwork Method, guides overwhelmed business owners through the process of systemizing, scaling, and stepping back into the true role of visionary leader. Lindsay’s approach blends practical business systems with faith-led alignment, helping entrepreneurs not only make more money but also create a business that supports their life — not the other way around.
As the host of The Freedom Entrepreneur Podcast, Lindsay shares strategies, stories, and mindset shifts that challenge conventional thinking and inspire business owners to grow without burning out. She also co-owned Off Grid Unlimited Installations, an electrical and renewable energy company in Idaho, where she lives with her husband and four children on their family farm.
Passionate about redefining success beyond hustle culture, Lindsay helps leaders build businesses rooted in clarity, sustainability, and freedom. Whether she’s speaking on stage, consulting with executives, or mentoring faith-led entrepreneurs, her mission is the same: to help people transform their business into a vehicle for purpose, profit, and lasting impact.
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